be able to combine their excellent sales and consultative skills with an expert understanding of advanced relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
be able to combine their excellent sales and consultative skills with an expert understanding of advanced relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate Coordinate with various teams so that the customer's expectations are met. Upsell the Company's services and between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing
Technical Services team who will engage with customers, gather requirements and design and deliver solutions in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
product strategies to meet business goals and customer needs. They will oversee the entire product lifecycle in Tech/Software, with the ability to translate customer needs into product requirements. You also need Conduct market research and gather feedback from customers to identify opportunities and prioritise features prioritise features based on business impact and customer value. Collaborate with Design, Engineering, and Management best practices. Ability to translate customer needs into product requirements. Proficiency in
software patches before they are delivered to customers. Collaborate with the Development team to plan Assist with troubleshooting of customer support cases. Enable customers and service organizations by actively
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to work as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability work as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
and existing software applications. Engage with customers and end-users to gather requirements, provide and as part of a team. Committed to excellent customer service. Delivering the highest possible quality
them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions