Client Management - Communicate effectively with internal clients to identify needs and evaluate alternative to increase internal client satisfaction and deepen client relationships. Manage internal client expectations training programs. Internal Operations - Suggest areas for improvement in internal processes along with with possible solutions. Lead internal teams/task forces. REQUIREMENTS: Qualifications – An Honours Degree
quality code through peer reviews, maintaining internal and external documentation and identifying and Customers, Developers and Internal Operation teams. Work on business projects, internal tech projects, changes quality code through peer reviews, maintaining internal and external documentation and identifying and
to strengthen and expand their presence in international markets, they invite individuals to contribute interest in software development and looking for international exposure, but a passion for getting things done
reports) updates. Identifies all tasks necessary from internal teams (Product design, Production, Software development these tasks with internal teams. Provides technical and engineering detail to the internal teams as required
Other responsibilities involve DevOps, optimizing internal tools and workflows, ensuring security, and managing streamline development and deployment. Optimize internal tools and workflows to improve efficiency. Ensure
solving aptitude. Able to confidently engage with internal clients. While we would really like to respond
continue to build and enhance our presence in our international markets. While this is an individual contributor
Incidents and Queries – Provide Level 2 support on internal systems and external integration incidents and interest of the business e.g. management of risks, internal controls, security management, etc. Ensure effective
with day-to-day queries from business users and internal teams. First-line of support and/or standby when
recurring problems more efficiently. Liaising with internal & client IT department regarding infrastructure