of the ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service in a First-Line Support environment with the proven technical ability to perform First-Line Support to service requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest 3rd tier support, other service providers) where personal resolution is unachievable. Monitor time spent Experience/Skills - At least 1 years' experience in a First-Line Support environment. Good understanding of the Information
dynamic Software Solutions Specialist & Consultancy based in Johannesburg is looking for an enthusiastic enthusiastic, self-driven Logistics Implementation Consultant. Your core focus will be to implement transport
dynamic Software Solutions Specialist & Consultancy based in Johannesburg is looking for an enthusiastic enthusiastic, self-driven Logistics Implementation Consultant. Your core focus will be to implement transport
client is a rapidly growing international startup consultancy specializing in bespoke implementations of their proprietary digital platforms with their team of consulting, industry, and academic professionals to deliver satisfaction with developed products, both in the short and long term. DUTIES: Conduct research, requirements gathering product satisfaction. Provide user training and first-line support to SLA clients. Build and maintain strong
responsibilities and requires participation in short and long-term system and capability planning, as well as
documentation to product and company requirements in terms of the the company's Quality Objectives Provide priorities and development schedules Provide feedback to Line Manager regarding the efficiency and output of the development of assigned applications Research, consult, analyse and evaluate application needs and designs using communications channels appropriately Take personal ownership of projects and products Quality Management development and maintenance of 1 or more projects Line management of Android developers (and iOS devs a
12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring Monitoring, Investigation and Tuning. Liaise with 3rd Line Development teams to resolve incidents, when required
is in search of an ambitious and proficient 2nd Line Systems Engineer to become a part of its team. The candidate should have demonstrated experience as a 2nd Line Systems Engineer, emphasizing expertise in Microsoft second-line support for complex technical issues, serving as the escalation point for the 1st line (desktop) Collaboration: Lead and guide a small team of 1st line support technicians, providing mentorship and technical clients. REQUIREMENTS: Proven experience as a 2nd Line Systems Engineer with a focus on Microsoft Server
client is an expanding international startup consultancy specializing in custom implementations of their required on client account status Provide first line support to SLA clients Collaborate with development
health with in-depth reporting and assisting 2 nd Line Support Engineers with escalations. The ideal candidate new solutions. Assist with escalations from 2 nd Line Support Engineers. REQUIREMENTS: Matric/Grade 12