organisational Change Management plans (including training) and communication strategies. Partner with key experience of the Software Development Lifecycle and how this translates to the Change Delivery framework approach to problem solving. Able to travel across Africa without restrictions for up to 10 working days
utilization for all users, providing relevant training where necessary. Maintain documentation for all down time) Experience with Policies, Procedures, Training, Compliance requirements. Desirable Certifications/ find solutions through to resolution, no matter how difficult the problem. Be cool calm and collected
documenting / tracking system. You must have a valid Driver's License and preferably own reliable transport Knowledge of Terminal Services / RDP environments. Driver's License or reliable transport is preferable as
and other pre-defined software. Determine user training requirements. Organise or present seminars, work workshops on relevant IT aspects. Conduct post training evaluation. Provide IT business advice. Provide and expand knowledge – Formal training. Informal training. Self-training. REQUIREMENTS: N Certification
libraries, frameworks and processes while being aware of how the organization and business partners work and be
experience of the Software Development Lifecycle and how this translates to the project delivery framework
Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain
policies to guide your team's actions. Provide training to your staff to improve their understanding of manage/facilitate meetings, seminars, committees, and training. Able to setup relevant performance indicators
requirements as necessary. Provide overviews and training to relevant teams. Document processes to ensure