strong technical ICT Support Technician, whose primary role will be to provide support for personnel and ICT infrastructure services of the company during office and standby hours. The ideal candidate will need addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes
skills are sought to fill the role of an IT Desktop Support Technician for a dynamic Investment & Management Firm in Stellenbosch. You will provide Desktop Support for dealing with day-to-day tickets and call outs repair, configure and troubleshoot. Provide remote support via phone and remote connection. Escalate unresolved
PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration knowledge of Microsoft Windows, Active Directory and MS Office. Understanding of Database Server Administration
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on to fulfil this role. Provide 1st line product support both during and after standard working hours according Responding to a broad range of service requests for support by providing information to fulfil requests or
operating environments e.g., Windows Server Admin, Linux Admin. Design algorithms. Design of Spec & Deployment of software systems. Provide Technical Support and development of documentation. Act as Coach training to new and junior staff. Resolution of Support Tickets logged. Project Management. REQUIREMENTS:
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
building financial solutions in SQL Server and supporting Software Development frameworks & exposure software knowledge of both team and self. Train/Support/Coach junior members of team. Communicate with Building financial solutions in SQL Server and supporting Software Development frameworks. Exposure to
projects. You will provide technical guidance and support to the Product team while designing high-level APPLY NOW DUTIES: Provide technical guidance and support to the Product team. Design high-level solutions from business users and IT teams. First-line of support and/or standby when needed. Regular and professional
experience being able to provide guidance and support to Junior Devs to ensure that project deliverables languages. Must be able to provide guidance and support to Junior Developers to ensure that project deliverables organization. Contributes towards improving development/ support process. Focus on evaluating and analysing flaws/