problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. solutions are available to the Tech team. Assist with the scoping of Service and Business Level Agreements to and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
Software Solutions Provider specializing in Financial Risk systems seeks the expertise of a Financial Analyst Analyst Developer (SQL) to join its Fund Data Services Team where you will conduct new feature analysis and Accounting, Fund Factsheets, and other fund data service solutions as an Analyst and Developer. The successful Train/Support/Coach junior members of team. Communicate with Directors and clients. Extend and maintain existing software financial and investment products experience. Financial Risk Management from the perspective of a financial institution
Kanban, Waterfall, Git, SVN and have experience with Risk Management & strong skills in CI/CD tools including scheduled and executed smoothly and efficiently. Manage risks and resolve issues that affect release scope, schedule content and effort based on the service request backlog, pending service requests, third party applications time management skills. Risk Management: Ability to identify and mitigate risks that could impact release Experience with Azure and an understanding of services related to deployment and management. Experience
and collaboratively with key stakeholders in service of the company's strategy Collaborating with the senior IT leadership role, preferably as IT Head or Director Min. 7 years' successful experience delivering
Research and Development Manager. and Managing Director with regard to work that needs to be completed exposed to. Interact with other employees in assisting the Research and Development team in the execution purposes of quality control once trained to do so. Assist with, as much as is reasonable, the maintenance
Effective Communication with Team, Project Manager and Director Updating timesheets, support cases and other administrative
product support inquiries, encompassing user assistance, configuration adjustments, troubleshooting, Applicants should possess exceptional customer service skills and practical experience in configuring always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering company's suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support Standby Roster. Responding to a broad range of service requests for support by providing information to
recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk Solving VMware vSphere / ESXi Disaster Recovery/Risk Management Firewall / Security Experience Knowledge
Durban-based Financial Services company seeks a highly skilled Data Analyst/Scientist to help assist in the development solutions in line with business requirements and service ad-hoc requests for information from clients within