company to join its dynamic Debt Collections Contact Center where you will play a crucial role in enhancing Advantageous – A solid understanding of Contact Center processes and technology. Experience with Cloud-based
aspect of development, someone that could be the center of any technical topic around software development
customization (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable
more than just a corporate entity; it serves as a center for transformative concepts and digital innovations
infrastructure, including networks, servers, and data centers Ensuring data security, disaster recovery, and
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
etc (application support). Good understanding of call centre environments and equipment. Good understanding