problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
years C# .Net development experience. Must be a South African citizen. Has a valid Driver's License. (Expire Understanding Design principles, patterns and structures. Service Oriented Architecture. While we would really like
and Contact Centre solutions within the Southern African region, is known for its utilization of cutting-edge Applicants should possess exceptional customer service skills and practical experience in configuring always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering company's suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support Standby Roster. Responding to a broad range of service requests for support by providing information to
fast-growing FinTech company with a footprint on the African continent. The ideal candidate must be conscientious
full-service digital agency based in Reading, UK, The Hague, Netherlands and Stellenbosch, South Africa
fast-growing FinTech company with a footprint on the African continent seeks a highly talented Junior QA &
of customer support cases. Enable customers and service organizations by actively engaging on relevant Testing. You must have the legal right to work in South Africa. Required Skills - Cypress / Playwright or
join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will years' work experience delivering Network Security Services in a customer environment with strong communication clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company management. Resolve all incidents and fulfil all service requests within contracted SLA's. REQUIREMENTS:
agency located in Reading, UK, and Stellenbosch, South Africa, is in search of a skilled Software Engineer