strategy, processes, information and information technology assets. The BA links and aligns the business processes of an organisation to its information technology strategy. He or she documents this using multiple manner. To bring business needs, capabilities, technology and process together in an efficient and effective business analysis tasks to connect information. technology; processes and business needs in varying levels including process enabling and integrating technologies: -Business Process Reengineering - Workflow
tools - Knowledge and experience in Information Technology service management platform owner, computer science