To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. operating systems; data management products; office automation produ
o Knowledge of various content management systems like IBM FileNet, IBM Content Manager, Microsoft SharePoint, OpenText, etc. o Understanding of how these systems store, manage, and retrieve content. o Proficiency in Java, as ICI is often customized using Java. o Knowledge of other languages like Ja