would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience desirable Strong ability to interpret and analyse data. Proficiency in using analytical tools and software ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports. Keen eye for identifying and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction