an Application Support Agent available within their Managed Service and Software Support Department at Irene, Gauteng. Minimum requirements: 1 years of software and hardware support experience. CompTIA A (or in a support environment, incident handling, etc Duties are, but not limited to: Assist the Support team escalated product problems. Providing monitoring / support / investigation / maintenance on deployed devices will also require occasional travelling throughout the sales territory. The position requires a valid driver's
an Application Support Agent available within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng. Minimum requirements: 2 years working experience within the same Knowledge of the disciplines in an application support environment, incident handling, etc. Problem solving application investigative work tasks. Experience in supporting Windows Operating Systems and services Duties limited to: Providing high level monitoring / support / investigation / administration on customer application
Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum requirements: Matric and not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in managing managing a team within a call center or customer support environment. Experience in overseeing 24/7 operations efficiency and quality of service. Supervise the Support Staff, ensuring they perform their duties effectively maintenance of support systems to ensure optimal performance. Coordinate with the Support team to resolve
Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum requirements: Matric and not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in managing managing a team within a call center or customer support environment. Experience in overseeing 24/7 operations efficiency and quality of service. Supervise the Support Staff, ensuring they perform their duties effectively maintenance of support systems to ensure optimal performance. Coordinate with the Support team to resolve