currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair customer accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required with the service controllers and report back to the service controllers with regard to service calls. Continually Continually communicate with the service controller regarding customers machines the status of the machine
of market position and trends for solutions and services. Display knowledge of local authority and town the business. Contribute to the development the Service Level Agreements (SLA), evaluate performance and orientation towards ensuring client satisfaction and service delivery. They are reliable and able to produce
production, productivity, quality, and customer-service standards; identifying work process improvements;
operational implementation plans and associated service delivery processes, methods and techniques pertaining
track record of delivering high-quality customer service and building positive client relationships. Flexibility