ideal candidate should display the necessary assistance, professionalism and expertise. A first contact testing software. Responsibilities: Professional assistance of clients both via email and telephonically Processing all queries into TFS Time efficient management of multiple client problems/issues/queries. Ensure
team to create Statements of Work, where required. Assist with challenging client requests or issue escalations
software products - Work closely with project managers, software engineers, and other stakeholders to
discussion, and execution. Self-motivated and self-managing, with strong organizational skills. Demonstrated