Position: IT Support Engineer Hire Resolves client is seeking a highly skilled and motivated IT Support Engineer candidate will be responsible for providing technical support and assistance to end users in the organisation smoothly. Responsibilities: Provide technical support to end users on a variety of IT issues, including new technologies and solutions Document all IT support activities and maintain accurate records Stay current current on industry trends and best practices in IT support Requirements: Bachelor's degree in Computer Science
successful delivery of our solutions according to customer needs and objectives. Prepare SLA or other reports required on client account status. Provide first-line support to SLA clients. Collaborate with the development as needed. Find ways to increase the quality of customer service. Requirements: 5 Years of experience Excellent
training and guidance to junior engineers and support staff Stay current with industry trends and best