partnership is to implement a solution with control tower capability to act as the integrated platform for control in relation to operational requirements in line with client operational requirements o Review accurate and on time reports which include operational & financial analysis and highlight key risks risks and opportunities. o Delivery of detailed Operational reports outlining performance by functional area be documented and managed to conform to the operational requirements o Business Processes: Manage and
partnership is to implement a solution with control tower capability to act as the integrated platform for control in relation to operational requirements in line with client operational requirements o Review accurate and on time reports which include operational & financial analysis and highlight key risks risks and opportunities. o Delivery of detailed Operational reports outlining performance by functional area be documented and managed to conform to the operational requirements o Business Processes: Manage and
practices to optimise systems within the existing operational / functional unit taking cognisance of congruencies roadmap and the context in which the business operates. Reviews assigned business processes from end-to-end end-to-end to identify and address operational, financial and technological risks. Identify opportunities inefficiencies. Serve as a liaison between Operations and D&IT to assist or gather business requirements
information, and decision support to assist in operations, cost saving initiatives and identify, test and delivery. General: Interaction with team members, operational and contact centre personnel. Ad hoc analysis