(Client journey mapping) and Qualtrics (Client experience surveying and orchestration). Ensure that the maintain and support the Experience Design Tool ( Cemantica ) and the Experience Measurement and Orchestration Certification should include Design ( Cemantica ) Experience Measurement Orchestration ( Qualtrics ) or relevant/similar procedures. Ensure the stability of Experience Design ( Cemantica ) and Experience Measurement and Orchestration Active Directory configuration guidelines in a timely manner. Ensure recurring incidents are managed
Financial Services Environment Experience: Banking: 1 year FTC 7 years' experience: Agile Concepts Agile Estimation or Excellence, data analysis, UI/UX, banking experience. To drive strategic and tactical aspects of discovering; analysis approach at project life cycle level Experience in facilitating workshops with business users validate designs Must have at least 5 years' experience as a business analyst involved with assessing document management technologies Knowledge of and experience in applying formal business process modelling