technology manager, the network and infrastructure engineer will be responsible for planning, implementing cross the organization's different sites that support and facilitate the school's technological vision and mentorship for the IT support team, while providing a high level of support and best practice knowledge quantity indicators. Technical Support: Provide expert-level technical support and troubleshooting assistance accountable for meeting SLA indicators. Perform and support other tasks as identified by the Technology Manager
Overview The Technology Support Technician plays a vital role in supporting the learning, teaching, and closely with staff and students on a daily basis, supporting their use of devices and systems. This includes systems. General Responsibilities Execute technology support in accordance with ITIL guidelines. Ensure Technology service providers for repairs. Provide technical support to the Theatre and Fine Arts Centre. Relocate, to support events. Create and manage accounts on Office 365 and Google Workspace. Manage support calls