enhancements and resolving Production issues. Elicitation of business and product rules for projects/enhancements stakeholders, project managers and software testers Conduct post implementation review and provide feedback to the recommendations. A deep understanding of investment and life products. A deep understanding of South African Investment
configuring and maintaining Vmware products, Microsoft products, monitoring tools (SCCM, SCOM), and have the ability to understand and relate to new products, technology and strategy, and be able to follow work outside of normal business hours to fulfil production and project needs, provide 24/7 on-call support and associated product sets. 3 years' relevant enterprise class Managed Services production operational
policies, procedures and standards. Establish productive operational relationships with key stakeholders organisation culture and values. Share and transfer product, process and systems knowledge to colleagues and
code and adherence to requirements. Ensure all production changes are managed within the release cycle