holidays on implementation and operations (IT Support) related tasks. · Proactive and take personal initiative · Proactively propose solutions to improve the support of (new) business processes. · Executing the required Go-Live support activities. · Interaction with clients through meetings, calls and emails. · Support the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within
· Proactively propose solutions to improve the support of (new) business processes. · Executing the required Go-Live support activities. · Interaction with clients through meetings, calls and emails. · Support the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within
(TLM) · Support with the Planning, conducting and after care related to TLM activities. · Support with the architecture documentation with focus on TLM. · Supporting the development of technical recommendation with Applications) in support of TLM. · Interfacing with other experts regarding TLM topics in support of the relevant
projects/maintenance for the supported landscapes. Provide 2nd level support during incidents by analysing
experience in a full cycle implementation as well as in support projects. · Minimum of 7 years designing and configuring responsibilities · Facilitate the implementation and support of SAP SD · Perform detailed analysis of complex
holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different
testing. Go-live preparation and post Go-live support. Operations experience (ticket handling, problem
and dedicated infrastructure, provisioning and supporting of OCI resources (preferred) · Optional PostgreSQL
Alerting: ELK Stack or Splunk, Nagios, Kabana End user support/ Incident-Problem management: ITSM Suite / BMC
holidays on implementation and operations (IT Support) related tasks. Ability to work as part of an agile