support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware