ServiceNow expertise · Experience in ServiceNow-based custom app development · Experience in integrating complex Experience with ITIL Edition 4 · Experience in IT Service Management (ITSM) · Experience with Agile Methodology ServiceNow-based custom app development · Review and streamline existing code · Transfer custom code into the
Jira, Confluence. Micro Services Take consultative approach to challenge customers' requested solution design the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic
visualise data sets. (Excel, Power-BI, etc.) · Service Now (SNOW) understanding · Ability to collaborate collaborate with a variety of stakeholders & customers at different organisational levels. · Ability to work Interfacing with other experts with regards to IT Service Management. · Ensure, drive, steer, report and process templates. · Updating & maintaining TLM service offerings in ServiceNow. · IT Process Maintena Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM · Review and
Engineer-Tax/Customs (Advanced) Product / Feature Team Information (if applicable) TAX / US Customs ESSENTIAL documentation · FICO / GL project experience · SAP GTS / Customs process knowledge · SAP FI · SAP CO · SAP MM · responsibility for closing the same within defined SLA's (Service Level Agreements) · Responsible for troubleshooting
skills. · Willingness to engage with foreign customers and be sensitive to possible language barriers & Problems tickets) within defined SLA's (Service Level Agreements). · User interface transactional
implementation. Willingness to engage foreign customers and be sensitive to possible language barriers
(JAVA) ESSENTIAL SKILLS REQUIREMENTS: RESTful service development and deployment using Java, JEE, MicroProfile JavaScript, TypeScript and ReactJS. Experience with AWS services including ECS, DynamoDB and CloudWatch CI/CD experience
Federate identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs,
Dependency Injection. · Jira, Confluence. · Micro Services. · JAVA/Spring Boot. · JavaScript JS UI frameworks & Problems tickets) within defined SLA's (Service Level Agreements). · User interface transactional
a functional IT consultant (process design, customizing and specifications for enhancements and new processes)