free retail products, services, and technologies to its B2B and B2C customers, through multiple channels Your principal objective will be to support the Customer Engagement Team and wider business stakeholders inter-personal skills to enable team working and a customer-oriented approach Effective written communication Responsibilities: Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required The Data Analyst analysis to support the growth of revenue and customer satisfaction Identify potential impacts to the
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving