lifecycle, change management). Resolve incident tickets. Analyse and resolve problem tickets. Experience
calls and emails. Support the troubleshooting, resolving and closing of Production Support tickets (Incidents provide innovative solutions. Troubleshoot and resolve issues related to the client's development environment
Acts in a QA role for all testing activities and resolve or escalate issues accordingly. Qualifications/Experience:
daily analytics to maximize effectiveness and resolve issues. Participate in Agile Ceremonies: Contribute
calls and emails Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets
analytical and troubleshooting skills to identify and resolve issues related to PAM implementation and integration
business stakeholders and IT teams to identify and resolve data quality issues. Proficiency in SAP modules
calls and emails Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets
analytical and troubleshooting skills to identify and resolve issues related to PAM implementation and integration
tasks (technical lifecycle, change management) o Resolve incident tickets Any additional responsibilities