monitoring alerts and execute reporting of system health and capacity through the use of tools and procedures Create collaborative relationships with other departments to determine internal and external process improvements
affect the test strategies employed by the test department. Review test cases and test reports created by
Meet with end users and gather requirements. User training & User sign off. Compiling of user and operational relevant stakeholders. Ensuring that technical training and development of the feature team is identified project. Ability and willingness to coach and give training to fellow colleagues and users when required.
business systems. Perform all Endpoint status reviews, Health checks for Security Apps and Malware alert reviews
activities. Preparing User manuals and conducting training to business process owners. Planning of go live
objects Preparing User manuals and conducting training to business process owners Go-live preparation