Operations (IT.03 Monitor and Operate IT Product) Controls the overall release and change management of the the applications in the area of responsibility Controls the implementation of technical lifecycle management applications Controls the measures to improve operational quality for the assigned applications Supports the product resources for the assigned systems and applications Supports the AWM Processes "Deliver & Operate IT Technology" Technology" and "Manage IT Governance". Controls the measurement and communication of the operation KPIs
Operations (IT.03 Monitor and Operate IT Product). Controls the overall release and change management of the applications within the area of responsibility. Controls the implementation of technical lifecycle management applications. Controls the measures to improve operational quality for the assigned applications. Supports the
Operations (IT.03 Monitor and Operate IT Product). Controls the overall release and change management of the applications within the area of responsibility. Controls the implementation of technical lifecycle management applications. Controls the measures to improve operational quality for the assigned applications. Supports the
Proactively propose solutions to improve the support of (new) business processes. Executing the required Go-Live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within Stack: Proficient in utilizing GitHub for version control. Implement continuous integration and continuous REST, JSON, and Testing. Kafka configuration and support. Thorough understanding of network configurations
functioning. Support equipment in a operating system environment, from implementation through to support. Install firmware and hardware through regular maintenance. Support assigned projects and install and implement in tasks to improve organizational efficiencies. Support a broad spectrum of technical issues, performance and implement tactical and strategic plans for supporting the organizations Windows server environment participate in the creation of new standards, control systems and procedures to maintain service delivery
identify areas of improvement and automation. Support existing processes / applications together with Develop a deep understanding of processes in controlling purchasing and supplier networks in order to opportunities for digitisation for users. Align and support the product owner in achieving targets / goals
conform the data governance roadmap. Monitor and control the data governance framework, policy and standards GDPR). Implement and oversee data management controls at strategic & tactical level for regulatory data management processes at enterprise level. Support CDO in the data governance councils. Define and approach. Manage and monitor data quality reporting. Support and guide business data stewards with their day-to-day
and Experience (monitoring control, IM, PM, CM, documentation, end-user support, ITSM, etc.) Basic knowledge
experience Experience in financial business or controlling processes Strong knowledge and experience with
KPI's Responsible for the execution of the process controls, ensuring that teams comply with process and data related to key topics included in scope of services supported Proven experience in IT Service Management ( ITSM experience with configuring, administering and supporting large enterprise IT Service Management (ITSM)