market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired Technology Specialist – Windows Server and System Centre Windows server environment including: VMWARE, Hyper-V
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving Consultant. Willingness to engage with foreign customers and be sensitive to possible language barriers
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
release activities Production support & hyper-care after production deployments 2nd and 3rd level support
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified
activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting, resolving
more complex challenges, you will engage with customers via phone, WhatsApp, and MS Teams or by providing goal is to become a reliable resource for our customers, delivering timely and accurate solutions to their
implementation. Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic Management or similar experience of which 6 must be on custom developed solutions. Cloud based project experience
product team, external providers, vendors and customers. Treat security as a first-class citizen. Work
a functional IT consultant (process design, customizing and specifications for enhancements and new processes)