of a Senior System Administrator - Mainframe Operator . The Systems Administrator (Mainframe Operator) performing fixes per documented procedures or support-provided instructions. Event Monitoring ensures operational issues as 1st level support and notify appropriate support personnel for problem resolution by Operations or Incident Management. 1st level support of online business applications ensuring 24x7 availability
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading Microsoft Operating Systems local and remote administration and Microsoft Office applications. Strong problem-solving
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues Fiori Lauchpad configuration SAP-HCM-Personnel Administration Any additional responsibilities assigned in
and vehicle flashing areas. Provide 1st level support to the component, HVB and complete vehicle flashing Management of area and equipment lifecycle upgrades. Support E/E Process Planning and Offline with E/E hardware context of E/E flashing, commissioning and rework. Administrate, attend relevant Group rounds (SIT, E/E Process
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications. supports the LRE in post-mortem handling of major and critical incidents. supports the LRE in assigned tasks regarding the assigned applications. supports ITSCM tasks (e.g. IT emergency exercises) and
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications supports the LRE in post mortem handling of major and critical incidents supports the LRE in assigned tasks regarding the assigned applications supports ITSCM tasks (e.g. IT emergency exercises) and
architecture, query optimization, and database administration and built in functions. Database security knowledge Linux Shell Scripting VI skills Experience with administrating Java Web-Applications. Scripting and use of
IT Service Management (ITSM) VIP and end-user support requests Be responsible for the verification, planning problem tickets Experience with VIP and End-user support Experience with technical documentation, standard standard operating procedures and user support guides Experience with Active Directory/Azure Active Directory
process is key to delivering this implementation. Support during testing (UAT) and training. Years of experience
possible ROLE: Full DevOps and Request Management. Support Production systems (24/7 Standby) System monitoring Alternatives. Review and present to Product Owners. Support systems solutions in line with quality and delivery