CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support and consulting license
incidents according to GROUP processes. Management/Coordination of Incidents across several internal & external excellent quality Strong Analytical Skills Strong Coordination Skills Ability to work with diverse, international additional focus Coordination between development and support environments Monitoring Assist with identification
incidents according to GROUP processes. Management/Coordination of Incidents across several internal & external excellent quality Strong Analytical Skills Strong Coordination Skills Ability to work with diverse, international additional focus Coordination between development and support environments Monitoring Assist with identification
different technologies Coordination between development and support environments Assisting with the business
principles, guidelines and standards for the project Coordinate with various stakeholders, e.g. business, support and infrastructure debugging and fault-finding Coordination between business, development and support environments Monitoring and alerting Debugging and troubleshooting Assist with identification of risks NB: By applying
Operations Coordination between development and support environments Monitoring and alerting Assist with identification
identified Action and coordinate CM (Change Management) tasks and tickets as required Assist user departments
Business organization on the solutions. You actively coordinate with the users of the solutions, the solution
resolveIT) Attend and moderate operation meetings. Coordinate external contractors. Manage security vulnerabilities
Transport Management. Example of types of Projects: Coordination of: Enhancement Pack / SPS Upgrades NAS / SAN