Call Centre Management Itil Jobs in South Africa
IT / Computing / Software
- Isanqa
Integration Manager Midrand
Isanqa
South Africa
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets was unsuccessful. isanqa isanqajobs Linux Ansible ITIL ITAdministration Incidentmanagement FuelledbyPa Information Technology or equivalent experience ITIL certification (advantageous) Any Linux/Ansible/Veritas of IT operations experience Minimum of 6 years of ITIL work experience Minimum of 4 years python/perl/bash
share this job on whatsappIt Operations Manager Midrand
IsanqaSouth Africa
configuration management in IT Network Operations Contribute to the evolution of config management processes data flows between multiple CMDBs and network management systems Advance automated discovery processes data (e.g., for capacity, lifecycle, or problem management) Engage regularly with stakeholders: comprehend on how to best utilize the available solutions Manage problems, changes, and incidents Establish and Familiarity with ITIL processes, including incident, change, and problem management Experience with project
Service Manager Midrand
IsanqaSouth Africa
migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform integrity. Providing different levels of support, managing incidents, and ensuring continuous operation of suppliers, and users to maintain service quality and manage relationships. NB: By applying for this role, you Min. 6 years working experience in IT Service management. Team-Player (working in an international environment administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow
Procurement Account Manager Midrand
IsanqaSouth Africa
2019, in order to implement Privileged Account Management (PAM) across GROUP IT, that deals exclusively applications. As part of the Privileged Account Management Infrastructure Rollout Team, you will work on into Privileged Access Management. Working with the Privileged Account Management Core Team in order to Field of Identity and Access Management and Privileged Account Management. Keep documentation up to date in Information Systems or equivalent experience ITIL certification (advantageous) Fluent English-speaking
Technical Management Engineer Menlyn/hybrid
IsanqaSouth Africa
delivery. IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience in the role of an practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware practical experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and
Sap Basis Consultant Midrand
IsanqaSouth Africa
(Change Management) tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets resolve IM (Incident Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational requirements Interaction with clients through meetings, calls and emails Measuring actual progress against planned experience in SAP Basis (Required) ITIL certification (Advantageous) ITIL process knowledge and work experience
It Operations Coordinator Midrand
IsanqaSouth Africa
releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software Attendance in rolling on-call duty 24h/7 Investigating new platforms for license management NB: By applying experience ITIL certification (advantageous) Minimum of 6 years IT working experience ITIL process knowledge Understanding and master PIC processes AGILE Project Management knowledge and work experience Experience in administrating components License services, administration, and management Software administration (e.g., software lifecycle/deployment)
Servicenow Developer Midrand
IsanqaSouth Africa
deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal JellyScript ITIL Certification advantageous Min 8 years working experience in IT Service Management ESSENTIAL quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities assigned in
Web Consultant Midrand
IsanqaSouth Africa
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation experience ITIL certification (advantageous) Minimum of 4-8 years IT working experience ITIL process knowledge communication skills Knowledge in IT security Knowledge in ITIL processes Any additional responsibilities assigned
Engineer Network Security Midrand
IsanqaSouth Africa
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof connectivity. Experience with IT service processes (ITIL), as well as processes in agile working methods
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