Request Management. Support Production systems (24/7 Standby) System monitoring and maintenance. Incident and system/technical documentation (as per ISO standards) User training System testing/parallel runs System implementation
written and verbal). Must be prepared to work standby regularly. Own transport required for callout purposes
technical lifecycle management for our application Standby for also focusing on Ops-Topics for our application components. Ability and willingness to coach and give training to fellow colleagues in deep-dive workshops and
standards. Assist to maintain a stable Operations standby list for the team. Assist Product Owner in identifying Assist Product Owner in identifying additional training required within the teams Mentor team Ensure quality context Ability and willingness to coach and give training to fellow colleagues and users when required Willing
documentation Enable end user knowledge transfer and training Work closely with other functional consultants Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
to coach and give training to fellow colleagues and users when required User training Compiling of user
to coach and give training to fellow colleagues and users when required. User training Compiling of user
coach and give training to fellow colleagues and users when required Assist with training – when required
to coach and give training to fellow colleagues and users when required. User training Compiling of user
to coach and give training to fellow colleagues and users when required. User training Compiling of user