teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales &
Ability to process roles & authorizations within multi platform global enterprise operation Solid understanding Ability to process roles & authorizations within multi platform global enterprise operation Solid understanding
Ability to process roles & authorizations within multi platform global enterprise operation Solid understanding Ability to process roles & authorizations within multi platform global enterprise operation Solid understanding
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)