JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA
compliance. Leads significant process improvement projects. Train / mentor personnel from other functions Soft skills (Desired) Project management skills to drive improvement projects / initiatives Analytical compliance. Leads significant process improvement projects. Train / mentor personnel from other functions Soft skills (Desired) Project management skills to drive improvement projects / initiatives Analytical
of overall experience including 7 years of project management experience with demonstrated success and to drive a solution from start to finish (project management certifications are a plus) Experience in of overall experience including 7 years of project management experience with demonstrated success and to drive a solution from start to finish (project management certifications are a plus) Experience in
of overall experience including 7 years of project management experience with demonstrated success and to drive a solution from start to finish (project management certifications are a plus) Experience in of overall experience including 7 years of project management experience with demonstrated success and to drive a solution from start to finish (project management certifications are a plus) Experience in