Call Centre Manager Jobs in Cape Town Region
Operations Manager
Exl
Cape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct
share this job on whatsappAssistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager
ExlCape Town Region
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
Identity Management
ExlCape Town Region
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure
Manager _sa_cape_town_c76
ExlCape Town Region
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
Identity Manager Cape Town
ExlCape Town Region
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure
Operations Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct
Manager _sa_cape_town_c76-uk
ExlCape Town Region
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
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