Account Manager Public Service Provider Sector Jobs in South Africa
Assistant Manager
Exl
Cape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations
share this job on whatsappManager _sa_cape_town_c76-uk
ExlCape Town Region
highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations
Manager Cape Town
ExlCape Town Region
highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Manager - Digital Transformation
ExlCape Town Region
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
Manager Cape Town
ExlCape Town Region
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
Resilience Analyst
ExlCape Town Region
interpersonal and communication skills Experience: Providing resilience advice, requirements and guidance to resilience focused risk assessment on new systems/services and changes to existing to ensure they are within Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope schedule in point 5 above. Liaise with the Risk Management function to ensure all risk drivers are updated ownership and accountability. Ability to plan and prioritise work, preferably using Project Management tools
Analyst Cape Town
ExlCape Town Region
interpersonal and communication skills Experience: Providing resilience advice, requirements and guidance to resilience focused risk assessment on new systems/services and changes to existing to ensure they are within Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope schedule in point 5 above. Liaise with the Risk Management function to ensure all risk drivers are updated ownership and accountability. Ability to plan and prioritise work, preferably using Project Management tools
Senior Assistant Vice President
ExlCape Town Region
includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic access access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
Senior Assistant Vice President Cape Town
ExlCape Town Region
includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic access access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
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