JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development development & attrition management, Vendor development including IFM Services etc., Physical Security such internal & external compliance for the functional area. Overall, all of these activities must be carried background with working knowledge of functional area including electro-mechanical, projects, logistics
function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development development & attrition management, Vendor development including IFM Services etc., Physical Security such internal & external compliance for the functional area. Overall, all of these activities must be carried background with working knowledge of functional area including electro-mechanical, projects, logistics
Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope schedule in point 5 above. Liaise with the Risk Management function to ensure all risk drivers are updated and prioritise work, preferably using Project Management tools (such as Atlassian JIRA, Microsoft Planner) identity & access management, with an ability to identify risks across these areas. ABOUT US EXL is the Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope
Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope schedule in point 5 above. Liaise with the Risk Management function to ensure all risk drivers are updated and prioritise work, preferably using Project Management tools (such as Atlassian JIRA, Microsoft Planner) identity & access management, with an ability to identify risks across these areas. ABOUT US EXL is the Support/ input to the Group Incident Management Process. Manage the schedule of testing for all in scope