client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a