DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and continous improvement as well as • IT configuration management regarding roles & authorizations including Now, Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and continous improvement as well as • IT configuration management regarding roles & authorizations including
Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and continous improvement as well as • IT configuration management regarding roles & authorizations including Now, Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and continous improvement as well as • IT configuration management regarding roles & authorizations including
function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development development & attrition management, Vendor development including IFM Services etc., Physical Security such function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development
function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development development & attrition management, Vendor development including IFM Services etc., Physical Security such function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development