JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic access access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic access access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • experience on IT service operations and continous improvement as well as • IT configuration management regarding Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Management certification industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • experience on IT service operations and continous improvement as well as • IT configuration management regarding Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Management certification industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining