JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) 8-15 years in a similar role. Exposure to Wintel Operations QUALIFICATIONS Bachelor Degree in Computer Science/Information influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) 8-15 years in a similar role. Exposure to Wintel Operations
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) 8-15 years in a similar role. Exposure to Wintel Operations QUALIFICATIONS Bachelor Degree in Computer Science/Information influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) 8-15 years in a similar role. Exposure to Wintel Operations
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring our clients turn data into insights, streamline operations, improve customer experience, and transform their achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call our clients turn data into insights, streamline operations, improve customer experience, and transform their
encountered related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs satisfaction • Demonstration of in-depth knowledge and application of various methodologies in relevant situations Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS Excel • Internet access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure RESPONSIBILITIES Ensure that the IDAM/IGA system is operational and maintained. Monitor IT solutions within the our clients turn data into insights, streamline operations, improve customer experience, and transform their SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure RESPONSIBILITIES Ensure that the IDAM/IGA system is operational and maintained. Monitor IT solutions within the
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring our clients turn data into insights, streamline operations, improve customer experience, and transform their achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call our clients turn data into insights, streamline operations, improve customer experience, and transform their