JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs metric Technical Skills • Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs numbers Technical Skills Skilled with the use of MS Office applications like - PowerPoint, MS Word and MS
to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management Guest House Management, Cost optimization, Team development & attrition management, Vendor development to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management Guest House Management, Cost optimization, Team development & attrition management, Vendor development
to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management Guest House Management, Cost optimization, Team development & attrition management, Vendor development to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management Guest House Management, Cost optimization, Team development & attrition management, Vendor development
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop