JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
• This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship • This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business
work experience should be a minimum of 5-6 years (3 years of relevant work experience in leading a team EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
work in a 24/7 environment Employee Satisfaction, people development and morale. Process performance - as EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
work in a 24/7 environment Employee Satisfaction, people development and morale. Process performance - as EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
work experience should be a minimum of 5-6 years (3 years of relevant work experience in leading a team EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Understands business requirements and provides appropriate solutions to benefit the business Has the ability EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking banking and financial services, healthcare, retail and logistics. We bring a unique combination of data improve customer experience, and transform their business. Our partnerships with clients are built on a
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI