JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including