service desk manager is responsible for managing daily operations of the service desk, managing the service good service desk manager must have: The ability to build a cohesive team and to manage people effectively and understanding of best practices for service management. Strong communication skills, including the ability adjustments consistently as needed. The ability to manage time effectively while setting the tone of the NON NEGOTIABLE Necessary IT Qualification and Management Qualification R45 - R55K - TCTC (Company does
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities Consultant Risk Mitigator Solutioner Knowledge Manager Relationship builder Change Leader Problem owner
operations relating to these platforms. Builds and manages the central database systems housing business sensitive for business intelligence, compliance, resource management, and more. Matric - MUST have HG Maths or min
performance management, etc Personal Attributes and Skills Behavioral Skills Stress Management Time management
executive summaries to project sponsors and leadership Managing teams across various shores Address customer queries
Python, Bash, Ruby, Perl, etc. • Stakeholder management and communication skills, including prioritizing