level management with the various support stakeholders To continuously review the service management process of online incidents/bugs with relevant resolver groups including, but not limited to, IT Operations and Promotor Score detractors through effective incident management principles via established prioritisation methods the necessary reporting to support operational management on a monthly, weekly and ad hoc basis Ensure Qliksense Reports/ Service Request Management (SRM) reports Calculate financial and NPS (Net Promoter Score)
LinkedIn and Instagram . Supporting the Portfolio Managers in all research, scoping, analysis and design assessing requirements for the Lending team in financial services in terms of feasibility, impact and cost create reports and feedback to executive and line management To perform quality assurance across business Specifications, testing and project management Experience in Financial Services
business problems, developing project plans and managing project execution to ensure successful completion analytical skills, effective communication, project management expertise and the ability to work collaboratively and deliverables in collaboration with senior management and stakeholders Developing comprehensive project including timelines, resource allocation, and risk management strategies Leading project teams to execute project issues, and risks to stakeholders and senior management Serving as a liaison between business units,
mobile operating systems essential Experience in a Financial Services environment