Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts resolution of account queries, customer credits, and claims. Manage customer credit terms and maintain strong product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications leadership and personnel management skills. • Strong customer service orientation and interpersonal abilities
Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction through efficient parts resolution of account queries, customer credits, and claims. Manage customer credit terms and maintain strong product gaps, buyouts, and support for walk-in customers. Assist the Sales Manager with the management Financial Management: Assist with follow-up on late customer payments, bad debt management, credit applications leadership and personnel management skills. • Strong customer service orientation and interpersonal abilities
and project services to multiple international customers, in line with contractual SLAs and KPIs. Location: technical project implementation services to customers focusing on Cloud technologies Work with incident management, service desk, other technical teams and the customer as required Understand SLAs in a production environment effective communication to internal teams and customers Work directly with vendors to identify innovative solutions and actively apply those solutions for customer issues Follow through on issues with vendors for
and project services to multiple international customers, in line with contractual SLAs and KPIs. Location: technical project implementation services to customers focusing on Cloud technologies Work with incident management, service desk, other technical teams and the customer as required Understand SLAs in a production environment effective communication to internal teams and customers Work directly with vendors to identify innovative solutions and actively apply those solutions for customer issues Follow through on issues with vendors for
culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg computer programs and hardware. Proficiency in customer relationship management (CRM) and task management
culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg computer programs and hardware. Proficiency in customer relationship management (CRM) and task management
modules. Experience creating and maintaining customized reports using MS SQL, Syspro reporting services new responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful
modules. Experience creating and maintaining customized reports using MS SQL, Syspro reporting services new responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport
& antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport