IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre
human resources, manufacturing, supply chain, services, procurement, and more. Key Responsibilities: maintenance. Provide end-user Syspro support and training. Regularly liaise with Syspro administrators. customized reports using MS SQL, Syspro reporting services, and Excel. Advanced proficiency in Excel and responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
human resources, manufacturing, supply chain, services, procurement, and more. Key Responsibilities: maintenance. Provide end-user Syspro support and training. Regularly liaise with Syspro administrators. customized reports using MS SQL, Syspro reporting services, and Excel. Advanced proficiency in Excel and responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
regulations, and other relevant legislation. Provide training to users on system usage, best practices, and Learning Management System (LMS) platform. Analyse training results and communicate findings to the Learning (L&D) and Talent Specialists. Compile and analyse training data, including checklist attendance records, better manage self and support team goals Technical/Service excellence – consistently deliver high-quality high-quality results; strive to provide exceptional service and support Relationship-building – build relationships
regulations, and other relevant legislation. Provide training to users on system usage, best practices, and Learning Management System (LMS) platform. Analyse training results and communicate findings to the Learning (L&D) and Talent Specialists. Compile and analyse training data, including checklist attendance records, better manage self and support team goals Technical/Service excellence – consistently deliver high-quality high-quality results; strive to provide exceptional service and support Relationship-building – build relationships
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure Azure VMware Solution (AVS) support Containers and Service Fabric support Microsoft Azure Microsoft Intune
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure Azure VMware Solution (AVS) support Containers and Service Fabric support Microsoft Azure Microsoft Intune
cloud technology with cyber security, and managed services is looking for a Private Cloud - Network Specialist management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure enthusiastic and supportive individual Proven Customer service skills Ability to take ownership of and progress
cloud technology with cyber security, and managed services is looking for a Private Cloud - Network Specialist management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure enthusiastic and supportive individual Proven Customer service skills Ability to take ownership of and progress