Responsibilities are: Creating user accounts and managing access control. Providing IT support and resolving protocols and procedures to prevent potential threats. Managing the company printers and interfacing with the Vendor to procure toner and resolve support issues. Managing the company PABX system and interfacing with the Data Protection). Forwarding of all received Product Quality Complaints, Adverse Events and Medical written. Exceptional organizational and time management skills. Knowledge of help desk software and remote-control