engaging with various venders and logging of calls, assisting Head of IT with projects and day to day tasks and managing access control. Providing IT support and resolving problems for colleagues. Assisting with protocols and procedures to prevent potential threats. Managing the company printers and interfacing with the Vendor to procure toner and resolve support issues. Managing the company PABX system and interfacing with the written. Exceptional organizational and time management skills. Knowledge of help desk software and remote-control