Support the company's clients after the sale of a product or service ensuring they receive prompt and effective basic technical understanding of the company's products and services to provide appropriate solutions Knowledge of engineering principles and technical products offered by the company. Knowledge of industry-specific aftersales processes and procedures, including product warranties, repair and maintenance procedures,
and translate the Customer Requirements into the Product Requirement Specification and solution design that solution/system architecture to verify alignment with the Product Requirements and Customer Requirements. Test and Manager is not assigned/available. Review of work products of other Business Analysts and mentor Junior and Outputs Customer Requirements Specification (CRS) Product Requirements Specification (PRS) Analysis models level project planning Review reports on work products of other Business Analysts. Knowledge: Processes:
enhancements identified by business post go-live. Production log analysis & management including root Basic data analysis experience Invest Business/Product Knowledge Domain Modelling and API experience as
with project sponsors, project executive owners, Product Owners, SMEs, Lead BA, and Head: EPMO to drive
with project sponsors, project executive owners, Product Owners, SMEs, Lead BA, and Head: EPMO to drive